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Get Started with MappstorePromotional content, offers, and announcements. Cost: Rs 0.8631 per message. Best for campaigns and sales.
Order updates, appointment reminders, and alerts. Cost: Rs 0.12 per message. Best for transactional updates.
Customer-initiated conversations within 24 hours. FREE - no cost per message. Best for support.
Service window messages (customer-initiated replies) are completely FREE on WhatsApp API. VibeFlow AI chatbots handle the majority of customer queries automatically within this free 24-hour service window, dramatically reducing your messaging costs.
When customers reply to your campaigns, VibeFlow chatbots respond instantly within the free service window — answering FAQs, processing orders via WhatsApp Catalog, collecting payments through Razorpay, and qualifying leads without costing you a single rupee per message. No coding required — just describe your business and VibeFlow builds the chatbot in 60 seconds. Need to tweak it later? Use AI Edit Mode to modify specific parts with natural language prompts like "add a payment step" or "change the greeting message".
Explore VibeFlow AI Chatbot BuilderWhatsApp API charges per message for business-initiated conversations, but customer-initiated replies within the 24-hour service window are completely FREE. VibeFlow AI chatbots automatically handle up to 80% of incoming customer queries — FAQs, order status, appointment booking, and more — within this free service window. This means fewer paid outbound messages and more queries resolved at zero cost. Combined with Mappstore's Rs 999/month WABA subscription (which includes unlimited chatbot publishing), VibeFlow can significantly lower your overall WhatsApp API spend.
No. Unlimited chatbot publishing is included free with Mappstore's Rs 999/month WABA subscription. You can create and publish as many chatbot flows as you need at no additional cost. AI-powered chatbot generation uses a token-based system for the initial creation, but once generated, your chatbot runs indefinitely without extra charges. This is a significant advantage over competitors like AiSensy (which charges separately for chatbots) and Wati (which locks chatbot features behind premium plans starting at Rs 16,999/month).
Yes. WhatsApp Flows allow you to embed interactive forms, appointment booking, surveys, and checkout experiences directly within WhatsApp — all within a single conversation. Instead of sending multiple back-and-forth messages (each potentially incurring a cost), a Flow collects all required information in one structured interaction. VibeFlow supports WhatsApp Flows (Flow JSON v7.0) and can generate these interactive experiences automatically. Combined with AI chatbots handling service window replies at zero cost, Flows significantly reduce your per-conversation messaging spend.