Healthcare

WhatsApp Business API for Clinics, Doctors & Hospitals in India

Cut no-shows by 60%, automate appointment booking, send prescription PDFs, share lab reports and collect consultation fees — all inside WhatsApp. Purpose-built for Indian clinics, polyclinics, dental practices, dermatology, fertility, IVF, physiotherapy and small hospitals.

Industry TemplatesBookings & RemindersPayment LinksCRM SyncHindi + English
WhatsApp Business API for Clinics, Doctors & Hospitals in India

Why Clinics & Doctors businesses choose Mappstore

Clinics & Doctors businesses in India spend hours every week answering the same WhatsApp messages — pricing, hours, availability, directions, bookings, reminders, follow-ups. Mappstore's VibeFlow AI builds an industry-specific chatbot from a single paragraph describing your business, then handles 70–90% of those conversations automatically. The result: faster response times, more bookings, fewer no-shows and a team that finally focuses on actual customers instead of repetitive chats.

What you get out of the box

Industry-tuned templates and flows that work from day one.

Smart appointment booking

Patients pick a doctor, slot and clinic location inside WhatsApp; appointments sync to your calendar with reminder pings.

60% fewer no-shows

Automatic 24-hour and 2-hour reminder messages cut no-show rates dramatically — proven across 1,200+ Indian clinics.

Prescription & report delivery

Send prescription PDFs, lab reports and discharge summaries directly inside WhatsApp — no email, no patient portal logins.

Consultation fees in chat

Razorpay-powered payment links inside WhatsApp; capture consultation fees before the slot to lock the booking.

Multi-doctor / multi-branch

One WABA, many doctors and locations. Lead routing by speciality, location or language preference.

DPDP-aware

Designed with India's Digital Personal Data Protection Act in mind. Patient data isolated per tenant, audit logs included.

How clinics & doctors businesses use Mappstore

GP & speciality clinics

Replace 4 phone calls per booking with one WhatsApp tap. Capture patient history, consent and insurance details inside chat before the visit.

Dental, derma, eye & IVF

High-LTV verticals where pre-visit qualification, follow-up plans and review nudging materially increase revenue per patient.

Diagnostic labs

Sample collection booking, fasting reminders, soft-copy report delivery, and revisit nudges — automated end to end.

Small hospitals & polyclinics

Centralised WhatsApp inbox across departments with intelligent routing, OPD booking and IPD discharge follow-up.

Get started in 4 steps

1

Sign up free

Create a Mappstore account — no credit card needed.

2

Onboard WhatsApp

Connect your business number via 15-minute embedded WABA signup.

3

Generate your bot

Describe your clinics & doctors business in one paragraph; VibeFlow AI builds the chatbot in 60 seconds.

4

Go live & promote

Add WhatsApp click-to-chat to your website, run a CTWA ad, list on Mappsto.re marketplace.

Frequently asked questions

Is patient data on Mappstore secure and India-compliant?
Yes — India-hosted on AWS Mumbai, AES-256-GCM encrypted credentials, row-level tenant isolation, full audit logs, and architectural alignment with India's DPDP Act. Healthcare-specific data handling is documented.
Can I send lab reports as PDFs over WhatsApp?
Yes — PDF documents up to 100 MB can be sent via WhatsApp document templates. Patients receive the file inside their normal WhatsApp chat.
Does it integrate with our practice management software?
Most popular Indian PMS systems can be integrated via Mappstore's REST API or Google Sheets connector. Custom integrations available.
Can patients book different doctors and locations?
Yes — VibeFlow chatbot lets patients filter by speciality, doctor, location and slot availability inside WhatsApp.
What about reminders in regional languages?
Templates and chatbot replies can be set up in Hindi, English and major regional languages (Tamil, Telugu, Bengali, Marathi, Gujarati, Kannada, Malayalam).
How is this priced for a small clinic?
₹999/month + per-message rates. A typical 1-doctor clinic sending 1,500 reminder + booking messages/month spends ~₹1,200/month.
Can patients pay consultation fees inside WhatsApp?
Yes — Razorpay payment links are sent inside the chat; payment confirmation is captured automatically and the appointment is locked.

Cut no-shows and grow patient bookings

Free trial, India-hosted, DPDP-aware. Most clinics see no-shows drop 50–60% in the first month.

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