Build WhatsApp Chatbots Without Writing Code

Create powerful chatbots that take orders, answer questions, and qualify leads - all through a simple drag-and-drop interface. Your bot works 24/7, even when you're sleeping.

No Coding Required
Free Templates
Works 24/7
Human Handover
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WhatsApp Chatbot Builder Interface - Mappstore

What Can a WhatsApp Chatbot Do For You?

Imagine having an employee who works 24 hours a day, never takes breaks, and can handle hundreds of conversations at once. That's exactly what a WhatsApp chatbot does.

When a customer messages your business at 11 PM asking about your menu, your chatbot sends them the full catalog instantly. When someone wants to book an appointment on Sunday, your bot handles it without you lifting a finger. When a lead comes in from a Facebook ad, your chatbot qualifies them and collects their requirements before your sales team even wakes up.

The best part? You don't need to be a programmer to create one. Mappstore's visual builder lets you design conversation flows by simply dragging and connecting blocks. If you can draw a flowchart, you can build a chatbot.

WhatsApp Chatbot Conversation Example

Popular Chatbot Use Cases

Here's how businesses across India are using WhatsApp chatbots to grow faster.

Automated Ordering

Restaurants and food businesses use chatbots to show menus, take orders, and collect delivery addresses - all without human intervention.

FAQ Automation

Answer common questions about pricing, timings, locations, and policies instantly. Reduce 70% of support queries with smart auto-replies.

Appointment Booking

Clinics, salons, and service businesses let customers book slots directly through WhatsApp. Syncs with your calendar automatically.

Lead Qualification

Capture leads from ads and qualify them by asking budget, requirements, and timeline. Send hot leads directly to your sales team.

Product Catalog

Show your products with images, prices, and descriptions. Let customers browse and add items to cart right inside WhatsApp.

Order Tracking

Let customers check their order status anytime. Chatbot fetches real-time updates from your system and sends instant responses.

See the Chatbot Builder in Action

Watch how a restaurant built their ordering chatbot in under 30 minutes - with zero coding.

Chatbot Builder Features

Everything You Need to Build Smart Chatbots

  • Visual Flow Builder Drag-and-drop interface to design conversation flows. Connect message blocks, add conditions, and see your entire bot logic at a glance.
  • Button Responses Add interactive buttons so users can tap instead of type. Makes navigation easy and reduces errors.
  • Smart Conditions Route conversations based on user responses. Different paths for different choices create personalized experiences.
  • Collect Information Gather customer details like name, phone, email, or custom fields. Store everything automatically.
  • Human Handover Seamlessly transfer complex conversations to your support team. Agent sees full chat history.

WhatsApp Chatbots for Every Industry

No matter what business you're in, there's a chatbot use case for you.

Restaurants

Real Estate

Healthcare

E-commerce

Education

Travel

Frequently Asked Questions

What is a WhatsApp chatbot?
A WhatsApp chatbot is an automated conversation system that responds to customer messages on WhatsApp without human intervention. It can answer FAQs, take orders, book appointments, collect leads, and provide 24/7 customer support. With Mappstore's visual builder, you can create chatbots without any coding knowledge.
Do I need coding skills to build a chatbot?
Not at all! Mappstore's chatbot builder is completely visual. You design conversation flows by dragging and connecting blocks on a canvas. If you can draw a simple flowchart, you can build a WhatsApp chatbot. Most businesses create their first working bot in under 30 minutes.
Is the chatbot builder free?
Creating chatbots on Mappstore is free - there's no extra charge for the chatbot builder feature. You pay Rs 499/month WABA subscription plus standard message rates (Rs 0.12-0.8631 per message) when your chatbot sends messages. Many platforms charge Rs 2,000-5,000/month for chatbot features; Mappstore includes it free.
Can the chatbot handle complex conversations?
Yes! Mappstore's chatbot builder supports branching logic, conditions, and multiple paths. You can create sophisticated flows that respond differently based on user choices, collect information across multiple steps, and handle various scenarios. For complex queries, you can set up human handover.
What if customers want to talk to a real person?
Mappstore chatbots can seamlessly hand over conversations to human agents when needed. You can set trigger words (like "speak to agent") or button options that transfer the chat to your team inbox. The agent sees the full conversation history and can continue naturally.

Ready to Build Your First Chatbot?

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